Transparency & Privacy
Privacy Policy
Last updated: August 2025
1. Who we are
ORDO Consultoria, headquartered in Curitiba / São José dos Pinhais – Brazil, is the data controller for personal data collected through this website (ordoautomacao.com.br).
For questions about this policy or to exercise your rights, contact us at contato@ordoautomacao.com.br.
2. Data we collect
- Name — voluntarily provided via chat or contact form.
- Phone / WhatsApp — voluntarily provided for commercial follow-up.
- Email — voluntarily provided for contact purposes.
- Browsing data — automatically collected by analytics tools (see section 4).
3. Purpose of processing
- Responding to contact requests and qualifying interest in our services.
- Following up with commercial proposals.
- Analyzing browsing behavior to improve the website and user experience.
4. Cookies and tracking
| Tool | Type | Purpose | Consent |
|---|---|---|---|
| Vercel Analytics | Analytics | Anonymized traffic metrics, no cookies | Not required |
| Vercel Speed Insights | Performance | Technical performance measurement, no cookies | Not required |
| Microsoft Clarity | Behavioral analytics | Heatmaps and session recordings | Required |
5. Data sharing
Your data may be shared with CRM and automation tools used internally by ORDO (such as ClickUp, Make, or Zapier) solely for customer relationship management. We do not sell, rent, or share personal data with third parties for commercial purposes.
6. Your rights
- Access the data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Withdraw consent at any time.
- Request data portability.
To exercise any of these rights, email contato@ordoautomacao.com.br with the subject "Privacy Rights". We will respond within 15 business days.
7. Changes to this policy
This policy may be updated periodically. The date of the last update is shown at the top of this page.